Recently, many secondhand clothing sellers have taken to social media to complain about a deteriorating experience on the Lithuanian secondhand trading platform Vinted. Some sellers point out that while the platform's fees are lower than those of traditional e-commerce, recent adjustments have reduced the amounts sellers actually receive, sparking discontent. In addition, more buyers are returning items on the grounds that they are "unsuitable," and sellers believe the platform favors buyers when handling disputes, leaving sellers to bear the return costs. Although Vinted has not directly responded to these complaints, such voices have become particularly pronounced since the platform expanded to more European countries in 2025. Some sellers say that despite the platform's huge user base and good product liquidity, the opacity of its after-sales rules is eroding their trust.

Industry observers believe this reflects a typical pain point of secondhand resale platforms during rapid expansion: how to balance fairness and growth. As Europe's leading secondhand fashion trading platform, Vinted's approach to handling disputes may affect seller retention and, in turn, the stability of the platform's product supply. In the future, the platform may need to optimize its appeal mechanism and clarify its fee structure to maintain a healthy ecosystem.

Source: Why some sellers are complaining about Vinted · Originally published on 2026-08-19